Description of Task |
View Single Shipment |
Tools Required |
PC/Mac with Google Chrome, Firefox, Safari, or Opera web browser |
Step # |
Step |
Key Points |
1 |
Open the single shipment view |
- To open the single shipment view, click on the kebab menu icon and then selecting, “View more info” (the first menu item)

This will open a new web page that displays the single shipment view.
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2 |
Viewing the single shipment view – Basic Information & Map View |
- The top section of the single shipment view displays:
- Latest status with timestamp
- Assigned Carrier (if applicable)
- Assigned Driver
- Origin and Destination Information
- Map view of origin, destination and the assigned driver’s location based on data information sent when his/her mobile app and location settings are turned on

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3 |
Viewing the single shipment view – Event Timeline |
- Under Event Timeline, you will be able to view each milestone with the corresponding time stamp and user that logged that milestone.
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4 |
Viewing the single shipment view – References |
- Any references stored to the dispatch order will be displayed under the References section.
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5 |
Viewing the single shipment view – References |
- A summary of the cargo line items is displayed under the Cargo section, if the trailer is full.

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6 |
Viewing the single shipment view - Proof of Delivery and More Files and Documents |
- Any photos of cargo and/or documents retrieved through the mobile app or manually uploaded by the dispatcher (refer to Manually Adding Events to Dispatch Orders) are displayed as a thumbnail under these sections.

- You can view the full photo or doc by clicking on the link “Click here to download”
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